Schools Program Manager

The Schools Program Manager is part of a team that is responsible for the delivery of
unmatched developmental experiences, activity and program excellence, and world-class customer
service and engagement. This position contributes to leading and executing: activity and program facility
development, guest group experiences for all Schools & Groups guests (schools, retreats, and Leadership
Studio groups), as well as full-time and seasonal staff management. The primary responsibility and focus
of this position is to develop and deliver excellent experiences for school trips.

February 8, 2024

Dining Room Manager

To provide quality food service to staff and guests through serving, overseeing the day-to-day service operations and providing leadership and direction to service personnel all while maintaining a safe, orderly and sanitized kitchen.

July 26, 2023

Assistant Dining Room Manager

To provide quality food service to staff and guests through serving, assisting the Dining Room Manager in overseeing the day-to-day service operations, and providing leadership and direction to service personnel all while maintaining a safe, orderly and sanitized kitchen.

Maintenance Staff

To provide a safe and guest-ready facility by performing tasks related to grounds, facilities, and building maintenance and program support while contributing to the overall vision and mission of Muskoka Woods.

Spring 2024 – Maintenance

The primary role of the Maintenance Staff is to contribute to the maintenance and care of all accommodations, meeting areas, public spaces and grounds. Responsibilities include but are not limited to: mowing and trimming grass, sweeping, collecting garbage, moving firewood, moving equipment, snow removal, and assisting the full time maintenance staff where needed.

November 5, 2022

Guest Relations Specialist

The primary role of the Guest Relations Specialist is to provide excellent customer service to our guests and parents for a seamless experience before, during, and after their child’s week at camp. The GRS will manage guest information and registration details including, but not limited to: payments, personal information, transportation, and store account; and will be responsible for responding to incoming customer inquiries over the phone, email, and live chat. In addition, this role is responsible for preparing and distributing summer reports.

Area Head – Kraken Waterslide

The Area Head’s primary responsibility within this department is to create, oversee and execute activities for their assigned area(s) that are safe, fun, developmentally focused and age-appropriate. Area Heads provide leadership to the instructors in their area(s) including training, coaching and performance review. Area Heads are responsible to assist with equipment and facilities management, guest issues, and provide great customer service. A typical day for a Kraken Area Head is to work shifts between 9am and 7pm overseeing the Kraken Waterslide. Daily meetings with your team as well as set up and clean up are required at the beginning and end of each day.

November 4, 2022

Kitchen Service Supervisor

The primary role of the Kitchen Service Supervisor within this department is to assist the Dining Hall Manager in all things related to leading staff, managing outcomes and serving guests. The Kitchen Service Supervisor oversees the Kitchen staff and are responsible to create a fun and productive team environment for our young staff while providing a quality and customer friendly dining experience for all staff and guests. All Kitchen staff are also required to contribute to the overall cleanliness of the kitchen and dining hall areas through sweeping, mopping, vacuuming, garbage removal, wiping down of surfaces, sanitizing work stations, food prep areas and washing dishes. Aprons will be provided for each shift. A typical shift for the Kitchen Supervisor is varied throughout the week (Breakfast/Lunch 6:00am – 2:30pm, Lunch/Dinner 11:00am – 7:30pm, Breakfast/Dinner 6:00am – 10:30am & 4:00pm – 7:30pm)

Coffee Can Supervisor

The Coffee Can is open to staff and guests on a daily basis selling Starbucks drinks, coffee, tea, and more! The primary role of the Coffee Can Supervisor, alongside our full-time Camp Store manager, is to keep a fun and productive environment for our young staff while providing excellent customer service to our staff and guests. Responsibilities include but are not limited to: leading and managing staff, supervising shifts, reconciling tills, receiving and managing inventory, cleaning and organizing the coffee can, helping to train staff on menu items, and working alongside the staff. A typical shift through the week is 8:30am- 4:30pm. But will also be trained on Camp Store processes and may have shifts in the store as well.

Grounds Crew

The primary role of the Grounds Crew within this department is to contribute to the maintenance and care of all accommodations, meeting areas, public spaces and grounds. Responsibilities include but are not limited to: mowing and trimming grass, sweeping, collecting garbage, moving firewood, moving equipment, and assisting the full time maintenance staff where needed. A typical shift for the Grounds Crew is varied throughout the week (7:00am – 3:00pm, 2:00pm to 10:00pm). Grounds Crew must provide their own steel-toed shoes.