We’re Hiring!
Full-Time Job Openings – Work at Muskoka Woods
Muskoka Woods offers full-time employment opportunities at all career stages. Successful applicants are those who are looking for a rewarding career where every day they are making a difference in young people’s lives.
Schools Program Manager
The Schools Program Manager is part of a team that is responsible for the delivery of unmatched developmental experiences, activity and program excellence, and world-class customer service and engagement. This position contributes to leading and executing: activity and program facility development, guest group experiences for all Schools & Groups guests (schools, retreats, and Leadership Studio groups), as well as full-time and seasonal staff management. The primary responsibility and focus of this position is to develop and deliver excellent experiences for school trips. read more
Senior Customer Service & Registration Manager
The Senior Customer Service & Registration Manager is responsible for designing and executing a comprehensive customer service strategy to ensure exceptional guest experiences and drive sales for summer camp, schools, and retreats programs. This role leads the Guest Relations Manager and Registrar of Resort Programs, overseeing their advocacy for customer interests and alignment with Muskoka Woods’ best solutions. The Senior Manager is accountable for hiring, training, and scheduling coordinators, resolving escalated customer concerns, and ensuring seamless execution of service recoveries and special projects. They develop and implement sales strategies, train the team to achieve daily, weekly, and quarterly objectives, and work closely with the Director of Customer Engagement on revenue forecasting. Additionally, the role involves managing system upgrades, including booking platforms, Helpdesk software, and Chat/SMS tools, while documenting and optimizing processes to enhance the customer experience and improve organizational outcomes. This position is vital in preparing customers, guests, and teams for transformative summer and retreat experiences through unmatched service, clear communication, and a commitment to excellence. read more
Sous Chef
To provide quality food service to staff and guests through: overseeing the day-to-day cooking operations while complying with all Health and Safety standards, proper food-handling techniques and Muskoka Woods standards; providing leadership and direction to kitchen personnel; maintaining a safe, orderly and sanitized kitchen. read more
Maintenance Staff
To provide a safe and guest-ready facility by performing tasks related to grounds, facilities, and building maintenance and program support while contributing to the overall vision and mission of Muskoka Woods. read more
Assistant Dining Room Manager
To provide quality food service to staff and guests through serving, assisting the Dining Room Manager in overseeing the day-to-day service operations, and providing leadership and direction to service personnel all while maintaining a safe, orderly and sanitized kitchen. read more
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Our Values
Lead
We inspire "Do something about it," leaders.
Accept
We welcome all youth from all backgrounds.
Protect
We provide safety physically, mentally, spiritually and socially.
Invite
We encourage youth to explore what they believe.
Challenge
We create environments that motivate people to excel.
Celebrate
We seize every moment to encourage and affirm the best of life.
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