Company Mission

Muskoka Woods is a Christian youth development organization that welcomes everyone to an experience for a lifetime. We are located on the shores of beautiful Lake Rosseau and specialize in summer camp, school trips, group retreats and leadership development for all ages. We exist to inspire youth to shape their world.

Job Description

The Hospitality team is all about providing excellent customer service so everyone - guests, staff, and visitors - feels taken care of. Staff provide top-notch service and keep things running smoothly by spotting the little details, jumping in when needed, and creating a clean and welcoming environment.

The Main Office is the hub of all information at Muskoka Woods. Working alongside the full-time Office Manager, the Office Supervisor is responsible for creating a fun and productive environment for our young Office staff. They provide top-notch customer service and respond to the needs of parents, staff, and guests, whether it’s on the phone, via email, or in person at the front desk. The Office Supervisor oversees the office functions and processes. They manage shifts, respond to phone calls and emails, keep track of guests on property, solve any issues that pop up, and work closely with other departments to keep communication clear and accurate.

All leadership staff contribute to alternate duties on guest arrival and departure days as well as the weekend stayover program.

Leadership staff may be required to act as a "Staff Dorm Parent" within their accommodations. Expectations include: establishing and maintaining a healthy cabin culture, supporting and upholding all Muskoka Woods policies as well as directly addressing any conflicts that arise within the accommodations to the best of their ability.

Staff are required to attend all meetings as outlined during staff training including Cadence and Small Group.

Skills and Attributes Required

Muskoka Woods is looking for staff whose personal values match the MW Core Values which includes having a passion for working with children and youth.

Office Supervisor applicants must have strong administrative skills, leadership experience, and a customer service mindset. Applicants must also have the desire to work with young staff and to create a positive, encouraging and fun atmosphere. Experience working within an office/administrative setting is required.

Salary Range

$185 - $215 per week plus room and board

Full Summer Bonus

Each leadership employee who commits their entire summer (with some exceptions for Classic) will qualify for a $400 bonus to be given at the end of the summer.

Contract Dates

June 1 - August 29, 2025

Essential Functions

• Have the physical strength and ability to lift and move small and large objects (ie. vacuum cleaner, garbage bags, boxes, and inventory)
• Work efficiently for 7-9 hours at a time
• Participate in work projects that involve lifting and carrying 10-30 lbs
• Be able to stoop, bend, and crouch
• Communicate clearly and effectively with both staff and guests

Additional Notes

• Please note: All staff are required to uphold the Muskoka Woods Vision and Mission, Core Values and Aspirations, as well as all policies and procedures as outlined during our Staff Development Week held at the beginning of your contract.
• Please note: All Counsellors stay in a cabin with our guests. All other staff stay in shared staff accommodation.
• Please note: All Staff are required to live on property in Rosseau, Ontario for the duration of their contract.

Apply now via Muskoka Woods' online application process. You'll need to create an account (or use a previously created one) and apply online.