Muskoka Woods is a Christian youth development organization that welcomes everyone to an experience for a lifetime. We are located on the shores of beautiful Lake Rosseau and specialize in summer camp, school trips, group retreats and leadership development for all ages. We exist to inspire youth to shape their world.
The Hospitality department’s primary responsibility is to provide excellent customer service and hospitality to our guests and staff. Hospitality staff help to provide a seamless experience by serving the needs of the guests, noticing details, taking initiative to ensure staff and guests feel cared for, and creating a clean and inviting environment for all.
Our Resort office’s primary role within this department is to be the hub of all information at Muskoka Woods. The Office Supervisor’s primary responsibility, alongside the full-time Office Manager, is to create a fun and productive environment for our young staff while providing excellent customer service and responding to the needs of our parents, staff and guests on the phone, through email and at the front counter. The Office Supervisor oversees the office functions and processes, proactively manages outcomes, supervises shifts, answers phones and emails, accounts for all guests on property, solves issues, works closely with other departments, and accurately communicates information.
Leadership staff are regularly assigned to the Shutdown schedule and the Dining Room Maitre'd schedule.
Leadership staff also contribute to the overall ministry to staff and are required to lead a staff small group and participate in our One to One staff mentoring program.
All leadership staff contribute to alternate duties on guest arrival and departure days as well as the weekend stayover program.
Staff are required to attend all meetings as outlined during staff training including Cadence and Small Group.
This position has the opportunity to also transition into the Summer Office Leadership position in Summer 2023.
Skills and Attributes Required
Muskoka Woods is looking for staff whose personal values match the MW Core Values which includes having a passion for working with children and youth.
Office Supervisor applicants must have strong administrative skills, leadership experience, and a customer service mindset. Applicants must also have the desire to work with young staff and to create a positive, encouraging and fun atmosphere. Experience working within an office/administrative setting is required.
$185 - $215 per week plus room and board
June 4 - September 1, 2023
- Have physical strength & ability to lift/move small and large objects (ie. vacuum cleaner, garbage bags, boxes, and inventory)
- Possess the ability to work for 7- 9 hours at a time
- Ability to participate in work projects – lifting and carrying between 10 – 30 lbs
- Be able to stoop, bend, and crouch
Have the ability to communicate well with staff and guests
Apply now via Muskoka Woods' online application process. You'll need to create an account (or use a previously created one) and apply online.