Office Supervisor

Company Mission

Muskoka Woods is a Christian youth development organization that welcomes everyone to an experience for a lifetime. We are located on the shores of beautiful Lake Rosseau and specialize in summer camp, school trips, group retreats and leadership development for all ages. We exist to inspire youth to shape their world.

Job Description

The Support department encompasses a variety of different positions that support the ministry and care of our staff and guests as well as contributing to the overall success of our excellent customer service standards.

Our Resort office’s primary role within this department is to be the hub of all information at Muskoka Woods. The Office Supervisor’s primary responsibility, alongside the full-time Office Manager, is to create a fun and productive environment for our young staff while providing excellent customer service and responding to the needs of our parents, staff and guests on the phone, through email and at the front counter. The Office Supervisor oversees the office functions and processes, proactively manages outcomes, supervises shifts, answers phones and emails, accounts for all guests on property, solves issues, works closely with other departments, and accurately communicates information.

Leadership staff are regularly assigned to the Shutdown schedule and the Dining Room Maitre'd schedule. Leadership staff also contribute to the overall ministry to staff and are required to lead a staff small group and participate in our One to One staff mentoring program.


All leadership staff contribute to alternate duties on guest arrival and departure days as well as the weekend stayover program.

Leadership staff may be required to act as a "Staff Dorm Parent" within their accommodations. Expectations include: establishing and maintaining a healthy cabin culture, supporting and upholding all Muskoka Woods policies as well as directly addressing any conflicts that arise within the accommodations to the best of their ability.

Staff are required to attend all meetings as outlined during staff training including Cadence and Small Group.

 

Skills and Attributes Required

Muskoka Woods is looking for staff whose personal values match the MW Core Values which includes having a passion for working with children and youth.

Office Supervisor applicants must have strong administrative skills, leadership experience, and a customer service mindset. Applicants must also have the desire to work with young staff and to create a positive, encouraging and fun atmosphere. Experience working within an office/administrative setting is required.

Salary Range

$185 - $215 per week plus room and board

Full Summer Bonus

Each leadership employee who commits their entire summer will qualify for a $400 bonus to be given at the end of the summer.

Contract Dates

June 2 - August 30, 2024

Essential Functions Required

  • Be able to assist guests and staff in an emergency
  • Possess strength and endurance required to maintain constant supervision of guests and/or staff
  • Possess the ability to work for 7 to 9 hours at a time
  • Ability to participate in work projects – lifting and carrying between 10 – 30 lbs
  • Have the ability to accompany guests across camp
  • Have the ability to verbally communicate well with staff and guests


Additional Notes

  • All staff are required to uphold the Muskoka Woods Vision and Mission, Core Values and Aspirations, as well as all policy and procedures as outlined during our Staff Development Week held at the beginning of your contract.
  • All Counsellors stay in a cabin with our guests. All other staff stay in shared staff accommodation.

Apply now via Muskoka Woods' online application process. You'll need to create an account (or use a previously created one) and apply online.